This page will help you to solve problems related to Run Escalated Links Calculation
It represents an indirect link between two objects and can be seen in CAST Enlighten.
Escalated links are stored to represent relation between “container” objects. These links are represented using a dotted line between objects. Each of these links may represent more than one direct link between objects in containers.
Make sure that the objects belong to the same analysis unit. For this, run the query given in this page on your objects and compare the results. There should be at least one analysis unit ID in common between the results of the two queries.
If the objects do not belong to the same analysis unit, you can not expect escalated links between them.
If the objects belong to the same analysis unit, this is a bug. Contact CAST Technical Support with Relevant Input. CAST Technical Support will reproduce the issue, by running the following command line with schema parameter as Knowledge database: