Created by Unknown User (kku_20169) on Feb 11, 2022
*Purpose

This page would guide you to troubleshoot the problem you face while running the analysis. Any problem you face while running the Analysis will be dealt in this space.

A Non Fatal error is an error that does not abruptly stop the analysis.

Non Fatal error are Technology Dependent. Navigate, using the below table of content, to the technology where the non fatal error appears in your Analysis Log file, then search for the error message that is raised.

For more information, refer to:

  • Online-help : CAST Management Studio - Help > How To > Regular audience > Run analysis only
  • TKB page for INFORMATION GUIDE > CMS Snapshot Analysis

Online-help : CAST Management Studio - Help > How To > Regular audience > Run analysis only

TKB page for INFORMATION GUIDE > CMS Snapshot Analysis

*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
CSS4(tick)
CSS3(tick)
CSS2(tick)
Action Plan
  1. Select the appropriate section:
  2. If the problem is not listed in this page, contact CAST Technical Support with below relevant input. 

Relevant input

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : Export Configuration Files, Export Logs, Export Database Backup, Export Source code
  2. Source Code : Required to reproduce the problem on our side to investigate further.
  3. Explanation about the problem and supporting screenshots
Notes/comments


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