*Purpose

This page will guide you to troubleshoot the problem you may face while running the analysis on SAP. The non fatal errors that may arise while running the Analysis is dealt in this space.

For more information, refer to:

*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
CSS4(tick)
CSS3(tick)
CSS2(tick)
Action Plan
  1. Select the section you are interested in:
  2. If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input. 

Relevant input 

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) with options  Export Logs, Export Database Backup (Management Base only), Export Source code
  2. Source Code : Required to reproduce the problem on our side to investigate further.
  3. Explanation about the problem and supporting screenshots
Notes/comments


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