CMS Snapshot Analysis - Run Analyzer - Fatal Error - Universal Analyzer - Invalid Category Failed to process job

Between CAST versions 6.0 and 6.4, changes were made to the way in which Universal Analyzer profiles are interpreted and as a result, some of the existing categories and properties are now deprecated.

If the error "Invalid catergory ... failed to process job" is displayed during a Universal Analyzer analysis, check the Universal Analyzer profile for any unsupported categories used in the xxxMetaModel.xml file.

Error free logs - CMS Snapshot Analysis - Run Universal Analyzer - Custom UA profile - Error Free Logs - CAST AIP 8 - CAST Internal

FOr example, the Release Notes stated that the category "ESCALATION_ALL" is desupported, so to check if this category is being used in the Universal Analyzer profile, follow the below steps.

1. Open the Universal Analyzer profile contained in the  xxxMetaModel.xml file
2. Search for the category "ESCALATION_ALL"
3. If this category is found, then the Universal Analyzer profile requires updating
4. Refer chapter 4.4. UAObject and UAProject categories in the Universal Analyzer Framework Admin Guide and update the UA profile.
5. If your UA profile is adhering to the documentation and if you are still facing this issue then contact CAST Technical Support with relevant input.