*Purpose

This page will guide you to troubleshoot problems you may face while running the Analysis. 

For more information, refer to: 

*Observed in CAST AIP

 

Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
7.2.x(tick)
7.0.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
Oracle Server (tick)
Microsoft SQL Server (tick)
CSS3(tick)
CSS2 (tick)
CSS1 (tick)

Relevant input

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : This will provide us the logs and the bases to understand the environment and the information about the problem. 
  2. Source Code : Required to reproduce the problem on our side to investigate further.
  3. Explanation about the problem and supporting screenshots
Notes/comments


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