*Purpose

The main purpose of this page is to troubleshoot Fatal Error you may face during the Snapshot at the Generate Modules Step.

For more information, refer to:

 Official documentation:

*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
Action Plan
  1. Duplicated Analysis Unit names can cause problems when using the analysis unit content option for module generation.
    1. For information on this functionality for module generation, see the documentation. For 8.2, you can find it here: CMS - Modules tab
    2. For information on how to resolve this issue, please see the following TKB page: CMS Snapshot Analysis - Synchronize services - Fatal Error - Duplicated Analysis Unit Name
  2. Select the section you are interested in.
  3. If you do not find the information you are looking for, report your problem to CAST Technical Support and provide the below relevant input.

Relevant Input 

  • Specify the relevant input. For Sherlock, use the following link: CAST Support Tool (CST) - alias Sherlock

  • Provide screenshots as example and explain what is important to show in them.
  • Provide instructions on how to get this input
Notes/comments


Related Pages