Purpose (problem description)
This page will help you to troubleshoot the performance problems, you may face in Dashboard Automation step:
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.3.x |  |
| 8.2.x | |
| 8.1.x | |
| 8.0.x | |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| Oracle Server | |
| Microsoft SQL Server | |
| CSS3 | |
| CSS2 | |
Step by Step scenario
- Take snapshot
Action Plan
Perform the below actions
- Observe the URL defined in the Portal section of CMS - Dashboard Service editor
- Access the URL separately in browser, if you observed that it is never loading then the URL is invalid. Change the URL to a valid one, then compute the snapshot again.
- If the above steps do not solve your issue contact CAST Technical Support. with the following relevant input
Notes/comments
Ticket # 11854
Related Pages
