Description

This page outlines a performance issue where your snapshot is stuck at the Compute snapshot step.

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x (tick) 
8.1.x (tick) 
8.0.x(tick) 
7.3.x(tick)
Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3(tick)
CSS2(tick)
Step by Step Scenario
  1. Run Snapshot
  2. Snapshot stuck at Compute Snapshot step for infinite time.
Action Plan

Follow the below steps:

  1. Cancel the current snapshot
  2. Purge the current snapshot
  3. Take a backup of the 3 bases
  4. Find the attached script and execute it on your central base which will replace you current proc dss_update_any_module_links with a new optimized one.
  5. Relaunch snapshot
Notes/comments

Ticket # 9087

This issue is planned to be fixed in 8.2.5.

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