*Purpose

This page describes how to troubleshoot performance issues that may occur during the Analysis Unit Full Content step.

Figure 1

*Observed in CAST AIP
Release
Yes/No
8.3.x (tick) 
8.2.x (tick) 
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3(tick)
CSS2(tick)
Action Plan
  1. Close CAST Management Studio
  2. Run CAST Management Studio with SQL Traces as explained in the page
  3. Select the page relevant to the problem you are facing
  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below relevant input:

CAST Technical Support will reproduce the issue by using the Management Database and the source code provided..

Relevant input 

  • CAST Support Tool (CST) - alias Sherlock. Option to select : Export Logs, Export Configuration Files, Export CAST Bases (Management Database and Local Database), and Export source code
  • Provide screenshot showing the issue.
Notes/comments

 

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