*Purpose

This page will hep to troubleshoot issues related of the Number of objects seleted to an Analysis Unit Full content.

Figure 1

*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x (tick) 
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3(tick)
CSS2(tick)
Action Plan

When the Analysis Unit full content does not display the expected result as shown below proceed with the following steps.

Figure 2

  1. If the Run Analysis step ends successfully, check that the analysis has produced objects. To check this, go to Enlighten.
    1. If the analysis has not produced objects, check in the Analysis Log file to understand why. Navigate to CMS Snapshot Analysis - Run Analyzer
    2. If the analysis has produced objects, navigate to the below pages:
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant Input :
    CAST Technical Support will reproduce the issue by using the Management Database and the source code provided.

Relevant input

  • CAST Support Tool (CST) - alias Sherlock. Option to select : Export Logs, Export Configuration Files, Export CAST Bases (Management Database and Local Database), and Export source code
  • Provide screenshot showing the issue
Notes/comments

 

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