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This page will guide you to troubleshoot the problem you may face when clicking Run Analysis Only.

*Observed in CAST AIP


*Observed on RDBMS
CSS (tick)
Action Plan
  1. Open the CAST-MS log file that is in.
  2. Search for the key words  Application - Run Analysis only. This means that the user has clicked on the button Run Analysis only:

  3. Check for the error message appearing just after  Application - Run Analysis only
  4. Navigate to the below pages to troubleshoot the error message you have found :
  5. If you do not find the information you are looking for or solution for your problem, in this page,contact CAST Technical Support with the below Relevant Input to help CAST Support team investigate your problem or procure the required information.

Relevant Input

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock). The option to select : Export Database, Export Logs, Export Configuration files, Export source code.
  2. Provide screenshots of errors. Please make sure your screenshot shows the complete error. 

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