*Purpose

This page will help you to troubleshoot fatal error you can face during the Set as current version.

 


*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Action Plan
  1. Open the deployment log file that is in Set as current version log path CAST Management Studio - Information - How to find logs
  2. Activate the DEBUG display option of the log file.
  3. Search for the first Error message
  4. Identify the deployment_deploy.CastLog2_[APP-GUID].CastLog2 log file :
  5. Open the deployment_deploy.CastLog2_[APP-GUID].CastLog2
  6. Activate the DEBUG display option of the log file.
  7. Search for the FATAL Messages, ERROR messages and for DETAIL messages that are just before the ERROR message, like below screenshot :


  8. Navigate to the below pages :
  9. If you do not find the information you are looking for or solution for your problem, in this page,  contact CAST Technical Support with Delivery Manager Tool - Relevant Input for Support to reproduce. 
Notes/comments


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