CMS Application - Delivery - Add version - Fatal Error - An error has occurred while reading the property file localpswds dat Access is denied

Description

In CAST MS, in the delivery tab, when adding a new version, the following fatal error occurs:

An error has occurred while reading the property file: <DELIVERY FOLDER>\data\{fcbcb54d-abbb-4bd0-b191-d2a2decbed22}\localpswds.dat


Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Step by Step Scenario
  1. Open CAST MS
  2. Add a new version in CAST MS


Action Plan

The error message is displayed when the file localpswds.dat is not accessible. The file localpswds.dat contains the password used by some type of package that needs password to perform extraction (like SVN, TFS, PL/SQL, SQL Server, ...)

  1. Go to the path where the file localpswds.dat is located. The location is given by the error message.
  2. Open the file with a text editor like Notepad++
    1. If the file cannot be open:
      1. Drop the localpswds.dat file
      2. For the same application, create a new version, to add a new package that needs password (like PL.SQL, SQL server, TFS, SVN, etc...)
      3. Configure this new package.
      4. Package and stop it once the extraction step has started.
      5. Close the DMT
      6. In CAST MS, delete the new version you have manually created
      7. Add the new version and proceed as you did before the issue occured.
    2. If the file can be open:
      1. Open it with a text editor like Notepad++
      2. If you are able to edit it, check that the user that has run CAST MS has correct permission on this file:
      3. Right click the file.
      4. Select Properties.
      5. In Security tab check that the group of the user or the user himself has permission to modify, to read and to write the file.
      6. If the user has no permissions, enable these permissions
      7. Add a new version again.
  3. If the localpswds.dat file does not exist:
    1. For the same application, create a new version, to add a new package that needs password (like PL.SQL, SQL server, TFS, SVN, etc...)
    2. Configure this new package.
    3. Package and stop it once the extraction step has started
    4. Close the DMT
    5. In CAST MS, delete the new version you have manually created
    6. Add the new version and proceed as you did before the issue occured.
  4. If the above points do not help you, contact CAST Technical Support with the Relevant Input for CAST Technical Support to reproduce the issue.
Impact on Analysis Results and Dashboard

Cannot start Analysis.

Notes/comments

 This issue is observed in release build of 7.2 and it occurs when 7.2 Beta version was installed on the same machine before.

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