Page tree
Skip to end of metadata
Go to start of metadata
Description

This page helps troubleshoot the error copy sources.CastSourcePackage file: File not Found error that is encountered when we try to accept the delivery.

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3(tick)
CSS4(tick)
CSS2(tick)
Step by Step Scenario
  1. Open CAST Management Studio / AIP Console
  2. Select a version
  3. Click Accept delivery or Set as current version.
  4. The error is thrown during the accept delivery step. 
Action Plan

The issue occurs because the version you have copied from, i.e the previous version is empty.

To solve your issue, you need to make sure the previous version created just before the failed version is complete and has not failed. 

If the previous version is not the right one or the complete one, you can delete it as well. 

  1. If the above points do not help you, contact CAST Technical Support with the following Relevant Input for Support to reproduce. the issue.


Impact on Analysis Results and Dashboard

Accept delivery error leads to no version set as current version. Hence No analysis/ snapshot can be run for the expected version.

Related Pages
 Ticket # 29915

  • No labels