Problem Description

Following error encountered while opening the CMS

Internal error occurred.
      The application is closing. Call CAST support now providing the log file at C:\Documents and Settings\SGP\Local Settings\Temp\CAST\CAST\7.0\CAST-MS107.log.txt

internalException : 
       Can not set com.castsoftware.pmc.DatabaseServer field com.castsoftware.pmc.Database.databaseServer to com.castsoftware.pmc.LocalDatabase


Applicable in CAST Version
Release
Yes/No
8.3.x(tick)
Action Plan

This error may have been encountered  when the CMS is corrupted.

You can check this by

  1. Running below two queries on the MNGT

    SELECT object_id, count(*) FROM cms_dynamicfields WHERE field_guid = 'entry' GROUP BY object_id HAVING count(*) > 1
    
    SELECT object_id, count(*) from cms_inf_localdb GROUP BY object_id HAVING count(*) > 1
    

    In case the above queries return any rows, it means that the Management base is corrupt.

  2. The best suggested solution is restore a backup of MNGT and proceed. Otherwise, without knowing how the MNGT is corrupted, it is difficult to repair
Notes / Comments


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