CAST Management Studio - Configuration Menu - Error - Unknown application

When trying to add a new version in CAST MS, you receive an error in the DMT logs:

ERROR Unknown application: XXXX 

In this case, the error was due to some manual manipulation of the delivery files outside of the normal CAST processes which left them in an inconsistent state.

Here is a screenshot of the log:

Below is the step-by-step scenario leading to the problem:

When you open CAST-MS and try to add a new version, you receive an error in the DMT logs from CAST-MS.

The impact of the problem on the analysis or the dashboard is:

No items are analyzed

To fix the problem, proceed as follows:

1. In the DMT Delivery folder for the application which is defined in CAST-MS (see CAST-MS on-line help section 'Preferences - Platform Settings' to see your DTM Delivery folder location), go to the data subdirectory and examine the index.xml file.
   There should be an entry like this for the application which is having an issue: 
   <entry key="0e405497-af9c-44c4-b4c7-2d19f94890a4_name">asp_73</entry>
   In this case, the application name is 'asp_73' and the uuid is '0e405497-af9c-44c4-b4c7-2d19f94890a4'
2. Make the application name in the index.xml file same as the application name in the <uuid>.entity.xml file
   The entry in the <uuid>.entity.xml file should be something like this: 
   <delivery.Application entry="uuid:e6529797-42d0-4342-91dd-bccc220f8708" synchronizationId="6" shortName="asp" directoryName="0e405497-af9c-44c4-b4c7-2d19f94890a4"/> 
   In this case, the application name is 'asp' in the <uuid>.entity.xml file
   Making the application name in the <uuid>.entity.xml file consistent with the application name in the index.xml file will resolve the issue (make the application name 'asp_73' in the <uuid>.entity.xml file in this example)