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Purpose (problem description)
- This page helps you to resolve the below error when you try to install Imaging.
CAST AIP Versions
Release | Yes/No |
|---|---|
| 8.3 |  |
Applicable Platform or <Sub Platform Version>
| Imaging version | Yes/No |
|---|---|
| 2.x | |
Observed in RDBMS
RDBMS | Yes/No |
|---|---|
| CSS | |
Step by Step scenario
- Install Imaging
- Observe error
Action Plan
Perform the below actions:
- This issue occurs when your machine is not installed with JDK 1.8 or higher version. As per Imaging prerequisite https://doc.castsoftware.com/display/IMAGING/Prerequisites+for+CAST+Imaging JDK 1.8 or higher version is required.
- To check which version of JDK installed in your system you can simply open a command prompt and type 'java -version' which will give you the version installed.
- To resolve this issue please install JDK>=1.8 on the machine where you are installing the Imaging.
- If the above steps do not solve your issue contact CAST Technical Support. with CAST Imaging System - Installation and update process - Fatal Error - Oracle Java SE Development Kit 8 or newer not found in the system#Relevant input
Relevant input
- Screenshot showing Imaging error.
- Imaging log folder
Notes/comments
Ticket # 19270
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