Purpose (problem description)
This page will help you to resolve the issue when Imaging export might fail with the below error:
Unsupported scenario : There are multiple applications under same local schema : [Application(name=CashManagement), Application(name=CashManagementBigData)]
Observed in CAST Version
Release | Yes/No |
---|---|
8.3.x |
Applicable Platform or <Sub Platform Version>
Imaging version | Yes/No |
---|---|
2.x |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Step by Step scenario
- Launch Imaging Export
- Observe it fails
Action Plan
If the Imaging export fails with the above mentioned error then, please perform the below actions
Check the applications stored in local schema using below query :
This query is supposed to give 2 rows in the results as shown below ( One with application name and other row for some KB Operation): If it is resulting with more than 2 row then there are some ghost application objects created. Go to next step for the resolutionselect * from usrpro ;
- To resolve this run the option 'cleanup desyncronized application' from local schema in CAST-MS as showen below:
- Once done, launch the Imaging export again.
- If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options Export CAST Bases with Knowledge Base
- Error screenshot
Notes/comments
Ticket # 25619
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