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Purpose

This page provides solution to any error that you may get  when you perform the import of the application,

such as the error shown in the screen shot below.


CAST AIP Versions


AIP Version

Yes/No

8.3.x(tick)
8.2.x(tick)
Applicable Platform


Imaging version

Yes/No

1.6.x(tick) 
1.7.x(tick)
Observed on RDBMS

RDBMS

Yes/No

CSS2(tick)
CSS3(tick)
Action Plan
  1. Several errors encountered during import may actually be memory errors.  These will generally show up in the imaging-etl.log file indicating Java heap space errors.  In this case, follow this documentation page:  Optimize Neo4j memory allocation
  2. If you are using powershell, then as a workaround, you can do the export and import manually using Two step export and import process.
  3. Select the page you are interested in.
  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input
Notes/comments

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