Created by John McMahon, last modified on Jan 25, 2023
Purpose (problem description)

When using Imaging, the LOC values for imaging and the dashboard may not be consistent as shown in these sample screenshots:

Imaging:

Dashboard:


Observed in CAST Version


Release

Yes/No

2.x(tick)
Observed in RDBMS

RDBMS

Yes/No

CSS (tick)
Step by Step scenario
  1. Import Imaging
  2. Compare to Dashboard
Action Plan

Perform the below actions

  1. The issue is that when there are shared objects, the results will be different between the value of the dashboard LOC and Imaging LOC.  The current dashboard LOC is being calculated at an application level, while Imaging is being calculated at a module level.  In a future version of Imaging,  the results for Imaging will be changed to use the dashboard calculation.

    1. This page can be used to check for shared objects:  SQL Queries - CAST Central Base - Queries on Objects - How to check if objects are shared among modules
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input

 

Notes/comments

Ticket # 18738 

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