Description
Unable to login to dashboard with LDAP credentials. Error in standard console looks like following :
[ERROR]: [JAAS] Problem logging to directory: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1
Applicable in CAST Version
Release | Yes/No |
---|---|
8.3.x |
Action Plan
This particular error code 52e indicates invalid credentials. The possible reason for this could be improper configuration of naming.ldap.domain parameter in the web.xml
Recheck the web.xml (EXAMPLE - C:\Program Files\tomcat\webapps\CASTAD\WEB-INF\web.xml) for line 385, if the domain is specified correctly. For example the domain could be CORP.CASTSOFTWARE.COM.
<context-param> <param-name>naming.ldap.domain</param-name> <param-value> ****.**********.COM </param-value> <description>LDAP default user domain</description> </context-param>
- It is recommended to contact the respective IT department to get the right domain name for this. You can also login as <user_name>@<domain_name> to check if you have a valid domain name.
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