CAST Engineering Dashboard - Views - Errors

1. Identify what your view should contain by looking at the screenshots in the official documentation - User profiled pages
2. If you have error on specific features then first select your feature from the list under - and then select the problem under the feature.
   
   For instance the view in the below screenshot is - FRAME_PORTAL_INVESTIGATION_VIEW
   Figure 1
   The view should normally contain the details present here - Investigation - Quality Model Drilldown
   So the feature that you are having problem with is Source code. Hence you will select
   CAST Engineering Dashboard Component CED → CAST Engineering Dashboard - Source code 
3. But if you have the error in more than one feature or in the entire view you see only the error message then please select the section you are interested in.
   
   • CAST Engineering Dashboard - Views - Errors - An error occurred during process
   • CAST Engineering Dashboard - Views - Errors - Apache Error 502
   • CAST Engineering Dashboard - Views - Errors - HTTP Status 404 The requested resource is not available
   • CAST Engineering Dashboard - Views - Errors - Invalid results the central repository does not contain any value on Technical Quality Index for any application
   • CAST Engineering Dashboard - Views - Errors - Low Memory or Recovered Memory error messages
4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - 

This page will be followed - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display 

Relevant input

• CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base

• Complete screenshot of the dashboard with URL and footer showing your problem