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Purpose

This page helps you to troubleshoot any issue with any view on CED.

To know more about the views on CED.

Please refer to the pages under - User profiled pages.

Observed in CAST AIP


Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. Identify the name of the view you are having problem in from the URL -
    Here in the below example we can see that the name of the view from the URL is FRAME_PORTAL_PORTFOLIO_VIEW


  2. Select the section you are interested in.
  3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
  • Complete screenshot of the dashboard with URL and footer showing your problem
Notes/comments
 
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