Purpose (problem description)

This page troubleshoots the problem where the previous snapshot date and the prev technical size values are incorrectly displayed in the Application Assessment Level View. This issue happens when you have more than 3 snapshots. You can see in the below screenshot -the graph displayed under the Application History panel the current snapshot is 07/30/2015 and previous snapshot date is 06/25/2015
But this value is not matching with the one shown on the left panel. The previous snapshot date and the Prev. technical size values are incorrect and does not change for snapshots 3rd and above.

 

Observed in CAST AIP

 

Release
Yes/No
8.3.x (tick)
Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Step by Step Scenario
  • Generate more than 3 snapshots
  • Launch the dashboard
  • Goto Application Assessment Level View.
  • Observe that in the graph displayed under the Application History panel the previous snapshot date is not matching with the one shown on the left panel. The previous snapshot date and the prev technical size values are incorrect and does not change for snapshots 3rd and above.
Action Plan
  1. Relevant Inputs
  2. Please follow the below troubleshooting guide
    CAST Engineering Dashboard - Troubleshooting - Variation of the grade is not matching the variation computed based on previous snapshot grade
  3. If you do not find a reason for your problem then please contact CAST support with Relevant Inputs

Relevant Inputs

  1. Sherlock export (Central Base backup needs to be restored for investigation)
  2. complete Screenshot of dashboard showing the issue with urls
  3. Justification on why the data shown is incorrect & what should be the correct values for previous snapshot date & technical size
Notes/comments
 Reference Ticket - 3499
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