CAST Engineering Dashboard - Login - Errors - HTTP ERROR 404

This page describes an approach on troubleshooting the error HTTP ERROR : 404 on login page of Cast Engineering Dashboard.

1. Launch dashboard from CMS (Open CAST Portal)
2. HTTP ERROR 404 occurs on the login page

1. Check for the Special cases
2. Get Customer's inputs
3. For Support reproduce the problem

1. Screenshot of the dashboard with URL
2. Sherlock export
   

CASE 1
Check if the Central Base has been imported from any other server and in the CMS the connection profile has been updated with the correct hostname,port, etc as shown below & the dashboard and analysis services have been discovered in the Services List.

1. Import the customer CB
2. In the CMS update the connection profile with the correct hostname, port and the dashboard and analysis services have been discovered in the Services List
3. Launch the dashboard from CMS