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Purpose

This page helps to troubleshoot issues that may happen when Logging into the dashboard and when there are error messages.

Figure 1

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. If you are using LDAP then navigate to the page - CAST Engineering Dashboard - WAR Deployment - Configuration - LDAP - Connection issues
  2. Select the section you are interested in.
  3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input
Notes/comments
 
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