Purpose
This page helps you to troubleshoot issues when you are expecting graph to be displayed on the dashboard but is missing
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.3.x |  |
| 8.2.x | |
| 8.1.x | |
| 8.0.x | |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| Oracle Server | |
| Microsoft SQL Server | |
| CSS2 | |
Action Plan
- Select the section you are interested in.
- If you are getting a message No Graph Available instead of a graph then please refer to the page CAST Engineering Dashboard - Graphs - No Graph Available
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:
For CAST Technical Support Only - This page will be followed - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
- Complete screenshot of the dashboard with URL and footer showing your problem
Notes/comments
Related Pages