Page tree
Skip to end of metadata
Go to start of metadata
Purpose

This page helps you to troubleshoot issues when you are expecting graph to be displayed on the dashboard but is missing

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. Select the section you are interested in.
  2. If you are getting a message No Graph Available instead of a graph then please refer to the page CAST Engineering Dashboard - Graphs - No Graph Available
  3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - This page will be followed - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
  • Complete screenshot of the dashboard with URL and footer showing your problem
Notes/comments
 
Related Pages

 

  • No labels