CAST Engineering Dashboard - Grades - Incorrect Value - Health Factors metric grades are equal to zero at application level but not at module level

1. Relevant input
2. Observe the problem
3. Check if any Module Aggregation Weight Metric is defined for the snapshot consolidation
4. Apply solution

Relevant input

Ask for customer central repository

Observe the problem

1. Go to the Home page
2. Check that the application is present
3. Select the application
4. Check that the Health Factors' metric grades are equal to zero
   
5. Go to the Quick Access page
6. Check that the application and its modules are present
7. Select the module one after the other in the Quick Access page
8. Click Assess button
9. Check that the Health Factors' metric grades are different from zero for the module as shown at following screen shot:
   

Use the macro to add any SQL query

Check if any Module Aggregation Weight Metric is defined for the snapshot consolidation

1. Launch ADG ADMIN and connect to customer central repository
2. Go to the Tools menu
3. Select the Define Module Aggregation Weight Metric option
   

Note - In 8.0 this option is available in Cast MS in the assessment model as shown below

Apply the solution 

If one metric is selected, the solution is: 

1. Get the ID of the select metric: ADG Admin Configuration Menu > Metric tree > Search > inform the name of selected metric
2. In Results you will get the ID of the metric displayed.
   

Note - In 8.0 you need to check the ExternalID column for this metric in Cast MS in the assessment model.

1. Using an SQL session connected on central site, check if any result is computed for this metric using following query

   1. Select M.METRIC_ID, O. OBJECT_NAME, M.OBJECT_ID, O.OBJECT_TYPE_ID, M.METRIC_NUM_VALUE from <CENTRAL_SITE>.DSS_METRIC_RESULTS M, <CENTRAL_SITE>.DSS_OBJECTS O
      where M.METRIC_ID =<METRIC_ID>
      and M.SNAPSHOT_ID=< SNAPSHOT_ID>
      and M.OBJECT_ID=O.OBJECT_ID
      and O.OBJECT_TYPE_ID =20000

      
      
      

2. If the 'METRIC_NUM_VALUE' for modules belonging to the application are all equal to zero, ask the customer to
   1. disable this metric in 'Module Aggregation Weight Definition' dialog box by Clicking on the 'Clear selection, do not use Aggregation Weight' button
   2. Click OK
   3. Remove the defective snapshot
   4. Compute a new snapshot
3. If the METRIC_NUM_VALUE for modules belonging to the application are not all equal to zero, for CAST Support, transmit issue to the FOUNDATION team else contact CAST Support with input

If no metric is selected, contact CAST Support with input