Purpose
This page helps to troubleshoot issues when there is performance issue while exporting the data. In other words after clicking on the Export All button the save option gets popped on the browser after a long delay / wait time .
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.3.x |  |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| CSS | |
Action Plan
- Select the section you are interested in.
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:
For CAST Technical Support Only - This page will be followed - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
- Complete screenshot of the dashboard with URL and footer pointing the data you are exporting
Notes/comments
Related Pages
