Purpose
This page helps to troubleshoot issues when the Exported Data is missing from the CSV file but is present on the Dashboard.
Observed in CAST AIP
Release | Yes/No |
---|---|
8.3.x |
Observed on RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Action Plan
- Check if the issue is not already known:
- If the issue is not already known then as a workaround perform the following:
- Identify the query involved in the display of the view and the query involved in the export ALL action, for that refer to CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display
- Compare the results between the 2 queries.
- If the results are identical then the issue is due to the CSV configuration, as a workaround you can export the SQL results of one of the 2 queries to a CSV file, for that refer to The Import/Export data Dialog
- Else if the results are not identical then the issue is due to the query retrieving the Data from the schema, as a workaround you can export the SQL results of the query involved in the display of the views to a CSV file, for that refer to The Import/Export data Dialog
- If the above do not help you, report your problem to CAST Technical Support and provide Relevant input
Notes/comments
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