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Purpose

This page helps you to troubleshoot issue with Export All button and CSV generation.

Figure 1

For more information on Export All please refer to the page - Export to CSV

 Official Documentation

 Information Guides

 Information Guides by CAST AIP Component > CAST Engineering Dashboard CED

Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Support will reproduce the issue by clicking Export All Button after importing the Central Database

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options Export Configuration files, Export Computer Environment, Export CAST Bases with Central base
  • Complete screenshot of the dashboard with URL and footer pointing the data you are exporting

  • If the problem is with the exported data then the CSV Export formed at your end which has problem
  • screenshot of Customize Format settings . Start → control panel → Region settings → Additional settings
Notes/comments
 
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