Purpose

This page helps  to troubleshoot issues where the Business Criteria is missing from dashboard. For instance in the below screenshot the Business Criteria Transferability is missing -

Observed in CAST AIP


Release
Yes/No
8.3.x(tick)


Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Action Plan
  1. If you have all Business criteria missing then please refer to the page - CAST Engineering Dashboard - List of XXX - No items to show . Else if you have one or few Business Criteria missing then please follow the next steps
  2. If at least one of the Technical criteria belonging to the Business Criteria has a grade of 4 only then the Business criteria is displayed on the dashboard with grade 4
    1. Check if any of the Technical criteria is missing on the dashboard. To know what Technical criteria belongs to which Business criteria please refer to the page - QRL - Quality Rules listed by Health Factor
      1. If you see that all technical criteria are missing then take an example Technical criteria from the list given in the above page and follow the user guide - CAST Engineering Dashboard - Technical Criteria - Missing Technical Criteria
  3. Note that as for now we have encouter the following cases of missing Business criteria:
    1. CAST Engineering Dashboard - Business criteria - Missing Business criteria - Complexity ERP customization - Draft
  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input
Notes/comments

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