Purpose
This page will help solve problems that may occur when opening an Architecture Model.
For more information, refer to:
- Official documentation → ACH - CAST Architecture Checker
- TKB page for Information Guides → Architecture Checker AC
Observed in CAST AIP
Release | Yes/No |
---|---|
8.3.x | |
8.2.x |
Observed on RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | |
Microsoft SQL Server | |
CSS3 | |
CSS2 |
Action Plan
- If you are trying to open a new model in Architecture Checker and nothing happens, please check your settings and make sure that your template path in the edit→settings menu is accessible and has read and write access. You can see the documentation here for more information: ACH - Edit menu
- Otherwise, select the section you are interested in.
- If the problem does not match any case listed in this page, report the problem to CAST Technical Support and provide the below Relevant input:
For CAST Technical Support Only - Support will reproduce the issue by following the page Architecture Checker - Information - How to reproduce user issues
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export CAST Bases with Management Base, Knowledge Base, Central base, Measurement Base
- Screenshot of your problem
Notes/comments
Related Pages