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Purpose (problem description)

This page will help you to troubleshoot the missing violation data reported in miscellaneous report when using the Report Generation feature in AED. 

Official documentation: CAST Dashboard Package - Engineering Dashboard - Report Generation

Observed in Dashboard version


Platform or <Sub Platform Version>

Yes/No

2.x.x(tick)
1.x.x(tick)
Step by Step scenario
  1. Deploy Dashboard
  2. Generate miscellaneous report
  3. Observe missing data
Action Plan

If you observe missing violation data in miscellaneous report as shown above then please perform the below actions. As miscellaneous report category do not required any configuration to be done it is more likely to be issue with data in central schema:

  1. When your application has multiple snapshots, this issue could be due to the fact that consolidation process is not properly carried out.  So to resolve this issue please perform snapshot consolidation and then check the result in dashboard. 
  2. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input

 

Relevant input

Notes/comments

Ticket # 31585

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