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Purpose (problem description)

This page will help you to troubleshoot issues with Action plan on AED.

The view dedicated to Action plan items is Action Plan view

             

Observed in CAST Version


Release

Yes/No

8.3(tick)
Observed in RDBMS

RDBMS

Yes/No

CSS4(tick)
CSS3(tick)
CSS2(tick)
Step by Step scenario
  1. Deploy Dashboard
  2. Try to add action plan items
Action Plan

If you are unable to add action plan items and getting the above error then please perform the below actions :

  1. This issue is observed when deployed war has corruptions in it. This corruption might have  occurred due to some network issue or memory issue while downloading/deploying the war.
  2. So to resolve this issue please deploy a new war and configure the same. You can refer Deployment
  3. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input 

 

Relevant input

Notes/comments

Ticket # 31548

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