Purpose (problem description)
The page helps you resolve the error of the deliver version failing at the install extension step when using the AIP Console as shown in the screenshot below:
Observed in CAST Version
Release | Yes/No |
---|---|
1.1x.y |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | |
Microsoft SQL Server | |
CSS3 | |
CSS2 |
Step by Step scenario
- Initiate Deliver version in AIP Console
- Fails during install extensions
Action Plan
The issue is usually noticed when the NODE and the CONSOLE are launched as Windows services. The user who runs the service is not the same as the one who has opened AIP Console.
- To solve the issue, perform the steps on the following page, which shows a different error but the same solution : AIP Console - Application Scan - Error - Invalid Connection profile name xxxxxx
- If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input for CAST Technical Support to carry out further investigation.
Relevant input
- CAST AIP Console Logs CAST Management Studio - Information - How to find logs
- Detail of specific steps done
- Any applicable screenshots
Notes/comments
Ticket # 21929
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