Purpose (problem description)
When running the Add Version step in AIP Console through the CLI, analysis fails with error - Error: Job failed: exit code 137
Observed in AIP console versions
Release | Yes/No |
---|---|
1.12.x | |
1.11.x |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | N/A |
Microsoft SQL Server | N/A |
CSS3 | N/A |
CSS2 | N/A |
Step by Step scenario
- Create a new version in AIP Console from Linux Environment.
- The analysis fails with the error in the command prompt console.
Action Plan
The issue occurs only when you run the Add Version task on a Linux Environment and not from the AIP Console GUI. We observed that when you run the analysis from the GUI, the task completed without any errors.
Perform the below actions
- The error occurs because of a timeout value set in the GIT. To check for the same, you need to retrieve the logs from the Gitlab Admin and check for the timeout value. There is a CRON Job setting the timeout value of which results in the error.
- If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input for CAST Technical Support to carry out further investigation.
Relevant input
- CAST AIP Console Logs (CAST Management Studio - Information - How to find logs - Needs to be updated for this - no AIP Console logs currently)
- Detail of specific steps done
- Any applicable screenshots
Notes/comments
Ticket # 20327
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