Purpose (problem description)

When initiating the Add Version step in AIP Console through the Jenkins, the analysis fails with error - Build Failure

Observed in AIP console versions


Release

Yes/No

AIP Console V1(tick)
Observed in RDBMS

RDBMS

Yes/No

Oracle Server N/A
Microsoft SQL Server N/A
CSS3N/A
CSS2N/A 
Step by Step scenario
  1. Create a new version in AIP Console from Jenkins using AIP Console tools
  2. The task fails immediately with error
Action Plan

To troubleshoot the issue, 

  1. Activate extra logs as per the document here -   AIP Console issues and logging    
  2. Once you activate extra logs, you will observe the messages
  3. If the API-Key entered is incorrect, you need to validate this. 
  4. If not, you can try to change the authentication to see if the username/password option works.
  5. To change the authentication, you can follow the steps here -    AIP Console Authentication with username  
  6. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input for CAST Technical Support to carry out further investigation.

 

Relevant input

  • CAST AIP Console Logs 
  • Details of specific steps done
  • Any applicable screenshots
Notes/comments

Ticket # 35019

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