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Summary: some troubleshooting techniques for specific issues that may be encountered when using CAST Storage Service/PostgreSQL

An existing connection was forcibly closed by the remote host

This error may be be accompanied by the following in the CAST Storage Service/PostgreSQL log:

FATAL: terminating connection due to idle-in-transaction timeout

If this situation occurs, you can try increasing the following value in the postgresql.conf file and then restarting the instance:

idle_in_transaction_session_timeout

See https://www.postgresql.org/docs/current/runtime-config-client.html for more information.


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