Uninstalling CAST AIP
To uninstall CAST AIP, use the Windows program manager in the Control Panel > Programs and Features. Any previous installation of CAST AIP will be displayed as below:
|What do you want to remove?||Notes|
|CAST AIP (major/minor release)|
Double click the entry in the Control Panel > Programs and Features and click OK when prompted.
Note that Service Packs (≥ 8.2.2) that have been applied to a major/minor release (e.g: x.x.0) cannot be uninstalled separately. If you need to rollback to a previous Service Pack, you need perform an uninstallation and then re-install the required Service Pack.
Note the above does not apply to CAST AIP 8.2.1, in this situation, you need perform an uninstallation, re-install the "baseline" release (i.e. CAST AIP 8.2.0) and then apply CAST AIP 8.2.1.
|CAST AIP (Service Pack)|
|CAST Report Generator||Delivered as a separate component. Can be removed at any time and does not impact CAST AIP/CAST Storage Service.|
|CAST Storage Service|
Delivered as a separate component. Can be removed at any time and does not impact CAST AIP.
Remember that doing this will ALSO remove any CAST databases (Management/Analysis/Dashboard/Measurement) installed on the CAST Storage Service - seeAppendix - CAST Storage Service maintenance activities for more information about backing up your CAST Storage Service).
Please note that:
- in certain, undetermined situations, you might see the CAST AIP shortcut and directory still present in the Start menu after the uninstall process has completed.
- you should ALWAYS restart the workstation following an uninstall procedure to ensure that the registry is cleaned up.
Re-installing the same version of CAST AIP
CAST always recommends fully uninstalling CAST AIP and rebooting the machine before you re-install the SAME version of CAST AIP. However, if you have an existing CAST Storage Service and want to retain it (i.e. you only want to re-install CAST AIP), then do NOT uninstall the CAST Storage Service.